Support
Need a hand? Talk to a person.
Montar clients reach the team directly, by email or phone. We reply within one business day, and usually much sooner.
Quick answers
I can’t sign in to the CRM
Go to crm.montardigital.com and press Forgot password on the sign-in screen. A reset link goes to your email within a minute. Check spam if it doesn’t arrive. Still stuck? Email us and we’ll send a fresh invite.
Update my card or see my invoices
Go to montardigital.com/billing and enter the email you pay with. Stripe emails you a one-time code, then you can change your card and download any invoice.
My account says it’s paused
That means a payment didn’t go through. Nothing has been deleted: every lead and customer is still there, and new website leads are still being recorded. Update your card at montardigital.com/billing or email us, and access comes back as soon as it’s cleared.
Something in the CRM looks wrong
Email us what you were doing, what you expected and what happened, with a screenshot if you can. Include the lead or customer name so we can find it fast.
Change my plan or cancel
Plans are month to month. To change or cancel, email info@montardigital.com. Cancelling takes 30 days’ written notice, as our Client Terms explain. You keep your ad accounts and their data.
I’m a shop’s customer and want to stop texts or emails
Reply STOP to any text to stop texts from that shop. For emails, reply “unsubscribe”. To see or delete what a shop holds about you, contact the shop, or email us and we’ll pass it on. Details are in our Privacy Policy.
Our Client Terms, Terms of Use and Privacy Policy cover how we work and what we do with your information.